...Implementation Services for Seamless Solutions

Implementation Services

SPM Global Technologies has gained years of expertise in managing the end-to-end implementation of various ITSM products and services. Through our expert implementation services, we aim to provide the following benefits to the customer:

  • Reduce expenses
  • Achieve business objectives effectively
  • Manage risk due to IT
With our extensive range of packages involving primary market products available in the ITSM arena, we have solutions for both mid-size and large businesses.
Reduce expenses.jpg
Enterprises Services management.jpg

ServiceNow

ServiceNow is the preferred product when companies realize the burden of legacy software platforms, leading to high amounts of wasted time and effort. Our team of ServiceNow experts starts with consulting clients on the best route toward implementing an efficient service management platform. The bouquet of services includes

  • Enterprise Service Management
  • Security Operations
  • IT Operation Management
  • IT Asset Management
  • Project Portfolio Management
  • Human Resources
Whether you need an as-is implementation or specific value-adds to the platform, our team is ready to handle your unique requirements for application integrations. With an extensive experience and proven track record, our experts have worked on several projects involving the migration of service management tools to ServiceNow, delivering client delight through reduced maintenance costs and improved efficiency of resources and assets.

Salesforce

Salesforce is one of the most customizable and robust solutions available to companies to help achieve their business objectives. Finding one’s way around the myriad of modular features available within the various products under the Salesforce platform in itself can be quite a challenging task. Mapping these to specific requirements needs high knowledge of the ins and outs of the platform and its products.

We have consulted clients on a well-planned approach toward Salesforce implementation purely for the reason that an unplanned and unstructured implementation process could end up in loss of precious time, money and effort. SPM Global Technologies helps companies with effective and intricately planned Salesforce implementation by using a set and defined process for predictable and expected results.

  • Requirements Analysis
  • Process Mapping
  • Gap Analysis
  • Setup and Configuration
  • Implementation
  • Customisation
  • Deployment
  • Post-implementation support
Requirements Analysis.jpg
Our journey with our clients starts with understanding exactly which business processes and objectives need review, what are the pain points, which products under the Salesforce umbrella offer specific solutions addressing those pain points, what are the current platforms already being used in the company, what sort of reverse integration would be required with Salesforce and finally, a step by step approach to deploying a customized solution for Salesforce implementation.
IT Automation.jpg

BMCSuite of Products

BMC suite of products is preferred by companies that wish to transform from a traditional IT setup into a digital organization. SPM Global Technologies has helped clients leverage and take advantage of BMC’s cutting-edge IT solutions to automate their workloads and improve service delivery to a great extent. BMC suite of products offers the following portfolio of business solutions:

If you are looking for a scalable, robust and affordable enterprise ITSM solution, BMC offers a host of options.
Contact Us

Get A Free Trial Service

Implementation Services

Solutions

Product Expertise

Industries

Technology Consulting

Why SPM

Quick Links

Contact Info

© 2024 Copyright SPM GlobalTech. All Rights Reserved.